Handling a Difficult Customer Corporate Training Course in Singapore

Customer service is a necessary position in the job world today. It helps companies give customers what they want and what they need. Although many customers can be difficult, with the right training, skills, and knowledge, any difficult customer can be handled properly and effectively. With a positive attitude, your employee can effectively deal with the most difficult customers and both parties can end the conversation satisfied.

With The Handing A Challenging Customer workshop, your participants will learn how engaging customers properly can benefit both the employee and customer. Effective customer service can change a company’s reputation for the better. Through this workshop, your participants will gain a new perspective on how to react to negative customers and leave the customer satisfied and as a returning customer.

Workshop Objectives:
• Cultivate a positive attitude

• Manage internal and external stress

• Develop abilities to listen actively and empathize

• Build a rapport with customers in person and over the phone

• Understand the diverse challenges posed by customers

• Develop strategies to adapt to challenging circumstances

Contact Us

Call: +65 6871 4086

Email: contact@pinnacleminds.com.sg

Alternatively, you may drop us a message below:


Corporate training Singapore, corporate training courses Singapore, corporate training companies, corporate training courses, corporate training companies in Singapore, soft skills training courses in Singapore, corporate training programs, corporate training academy, corporate training activities, corporate training and development programs, corporate training agencies, corporate training and development companies, corporate training brochure, corporate training brochure pdf, corporate training centre, corporate training development, corporate training exercises, corporate training for employees, corporate training facilitator, corporate training games, corporate training group, corporate training games and activities, corporate training ideas, corporate training library, corporate training modules, corporate training organizations, corporate training on soft skills, types of corporate training, list of corporate trainings, types of corporate training programs, corporate training providers in Singapore, corporate training providers, corporate training solutions, corporate training topics, corporate training themes, corporate training websites, corporate training for students, corporate training for managers.